Privacy Policy
Last updated: March 2026
VCA Groupe ("we", "our") is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, and protect your personal information when you use our website vcagroupe.com and our study abroad support services.
1. Information We Collect
We collect information you provide directly: name, email address, phone/WhatsApp number, country of residence, education level, desired destination, and any other information provided through our pre-registration or contact forms. We also automatically collect certain technical data: IP address, browser type, pages visited, and visit duration.
2. How We Use Your Information
Your information is used to: process your study abroad application, contact you about our services, manage your admission and visa file, send you relevant information about universities and programs, improve our website and services, and comply with our legal obligations.
3. Information Sharing
We never sell your personal data. We may share your information with: partner universities and institutions as part of your application, consular authorities for visa processing (with your consent), and our technical providers (hosting, email) who are bound by confidentiality obligations.
4. Data Protection
We implement technical and organizational security measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. Our systems use SSL/TLS encryption for data transmission and our databases are hosted on secure servers.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Application files are kept for 3 years after the end of support. You may request deletion of your data at any time.
6. Your Rights
Under applicable regulations, you have the right to access, rectify, delete, and port your personal data. You may also object to the processing of your data or request its restriction. To exercise these rights, contact us at contact@vcagroupe.com.
7. Cookies
Our site uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can configure your browser to refuse cookies, although this may affect some site functionality.
8. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this page regularly.
For any questions about this privacy policy or your personal data, contact us at contact@vcagroupe.com or by WhatsApp at +221 77 609 87 43.